The Champaign Countywide Communication Center is now capable of receiving Text-to-911.
Text to 9-1-1 should only be used in an emergency situation, when placing a call is not possible: For instance, if the caller is hearing and/or speech impaired, or when speaking out loud would put the caller in danger.
Here is what you need to know:
· To place a text to 9-1-1 simply input 911 as your number to text.
· The location information accompanying a text-to-9-1-1 call is not equal to wireless voice call location technology.
· As with all text messages, 9-1-1 text messages can take longer to receive, may be delivered out of order, or may not be received at all.
· Text-to-9-1-1 is not available if you are in a “roaming” situation.
· A text or data plan is required to place a text to 9-1-1 through Verizon, AT&T, Sprint and T-Mobile.
· If texting to 9-1-1 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means.
· Photos and videos cannot be sent to 9-1-1 at this time.
· Text-to-9-1-1 cannot include more than one person. Do not copy your emergency text to anyone other than 9-1-1. Wait until you are safe to notify others of your situation.
· Do not text and drive.
Voice Calls to 9-1-1 Are Still the Best and Fastest Way to Contact 9-1-1
“9-1-1: Call if You Can, Text if You Can’t”
Info from Champaign Countywide Communication Center Office of 9-1-1 Director of Communications