On March 31, the Ohio Environmental Protection Agency issued an order stating that no public water system customers were to be disconnected from their water service for reasons of non-payment.
The city of Urbana complied with the order.
Since the state lifted the stay-at-home order, re-opened businesses, restaurants, retail stores and other establishments, the Ohio EPA lifted this order and communities are now permitted to disconnect water services for non-payment.
Effective July 10, the city will reinstate the process of disconnecting water service for non-payment.
Utility accounts with past due balances on July 21 will be subject to disconnection in August.
Contact the Utility Billing Office at 937-652-4315 with any questions concerning the status of your account.
Submitted by the city of Urbana.